Fraud Protection

MSECU is dedicated to helping its members become aware of how to avoid fraud and keep their identities safe. Once your identity is stolen it can take many years for you to fully regain it back. This is the reason it is important to protect against fraud and ID theft NOW rather than later. We aim to provide tools for you to use to help you better protect yourself and your family from falling victim to identity theft and alerting you about any new threats.

MSECU will never solicit personal or private information via e-mail, text message or phone calls to any number other than our published business numbers.

What is Identity Theft?

Identity theft occurs when someone uses your personally identifying information, like your name, Social Security number, or credit card number, without your permission, to commit fraud or other crimes.

The FTC estimates that as many as 9 million Americans have their identities stolen each year. In fact, you or someone you know may have experienced some form of identity theft.

The crime takes many forms. Identity thieves may rent an apartment, obtain a credit card, or establish a telephone account in your name. You may not find out about the theft until you review your credit report or a credit card statement and notice charges you didn’t make or until you’re contacted by a debt collector.

MSECU Identity Theft Protection Tools

Should you receive a suspicious phone call, email or text message that appears to be from MSECU, and you’re not sure, please call (617) 723-5555 or Toll Free (800)700-7733 or email us at msecu@mastatecu.org or stop at our local branch, to confirm the authenticity of the correspondence.